Customer portal development.

Every "can you send me that again?" email is a portal feature waiting to exist. We build customer, member, and partner portals where people log in, find their own answers, and get on with it, securely and without calling you.

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Overview

Last 30 days
MRR₹8.6L 9.2%
Active users4,210 6.4%
Churn1.8% 0.3%
Uptime99.9% SLA
Recurring revenue

Projects

New project
Active
Active
Paused
Active
Active

Usage

API requests
Resource usage
API calls75%
Storage45%
Seats60%
Bandwidth30%

Team

Invite member
AdminActive
MemberActive
MemberInvited
MemberActive

Billing

Export
Current plan — Pro
Seats used12/20
Paid
Paid
Paid

Click the tabs — a live preview of the SaaS product UI we build.

The problem & the fix

Your inbox is the portal.

The problem

Invoices requested by email, statuses checked by phone, documents resent for the third time. The business runs, but a growing share of every day goes to being a human lookup service.

Our solution

A portal gives each customer a secure login and their own view: documents, statuses, invoices, and actions. The routine requests disappear from the inbox, and customers get answers at midnight without waiting for morning.

Count the "please resend" emails this week. Then let us talk.

Book a free call
What we build

Portal services.

Self-service for every audience that keeps emailing you.

Customer portals

Accounts where clients see orders, invoices, documents, and progress without asking.

Membership portals

Member areas with subscriptions, gated content, and renewals that run themselves.

Partner & vendor portals

Dealers, resellers, and suppliers get their own pricing, stock, and order views.

Secure authentication

Proper login flows: verified emails, password resets, two-factor options, and session handling done right.

Documents & downloads

Statements, contracts, and files organized per account and always current.

Requests & tickets

Structured requests that replace email threads, with statuses both sides can see.

Not sure which of these you need? We will map it with you in a free call.

Book a free call
Tools & tech

The portal stack.

Authentication, data and interface tools chosen for security first.

React
Next.js
TypeScript
Node.js
Auth0
PostgreSQL
MongoDB
Prisma
Redis
Stripe
Razorpay
AWS
Cloudflare
Sentry
How we work

From inbox chaos to self-service.

Built around the requests you already receive.

01List what customers actually ask for
02Model accounts, roles, and data
03Build login and the core self-service views
04Connect billing, documents, and systems
05Pilot with real customers, then roll out
Why choose GAP3

Why our portals earn their keep.

A portal is judged by the emails it prevents. We design for that number.

Support load drops

The routine requests move into self-service, and the inbox shrinks within weeks of launch.

Security taken seriously

Access control, encryption, and session handling built to protect data that belongs to your customers.

Works where customers are

Portals that behave properly on a phone, because that is where your customers will open them.

Connected to your systems

Billing, CRM, and operations data flow in automatically, so the portal never shows stale numbers.

Portals fit when.

Clients email for documents and statuses weekly Members need gated content and renewals Dealers or partners need their own pricing Sensitive data is being sent over plain email Support time grows faster than revenue

Industries we serve.

Professional services Finance & insurance Education & training Associations & clubs Distribution & B2B Health & wellness

Think GAP3 is the right fit for your team? Tell us about your project.

Start a project
FAQ

Portal questions, answered.

A secure area where each customer logs in and sees their own data: orders, invoices, documents, statuses, and requests. It replaces the email back-and-forth with self-service.

Plugins gate pages; a portal serves each user their own data. Once accounts need individual documents, statuses, or billing, you have outgrown the plugin approach.

Proper authentication, encrypted connections, role-based access, and session handling built to current standards. Security is designed in from the data model, not added as a login screen.

Yes, and it should. Invoices, balances, and account data sync from the systems you already run, so the portal shows truth rather than copies.

Yes. Invoice payment, subscriptions, and saved payment methods can be built in through Stripe, Razorpay, or your existing gateway.

Ours do, as a design requirement. Most customers will check a status from a phone, and the portal has to feel natural there.

A focused self-service portal typically takes six to ten weeks. We often pilot with a small customer group first, then roll out.

Yes, and you should. Launch with the two or three requests that flood your inbox, measure the drop, then extend from evidence.

A fixed quote based on roles, integrations, and features. Weigh it against the support hours it removes each month; that is the honest comparison.

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